Post by buckskin billy on Nov 7, 2010 8:59:08 GMT -5
i have a lee challenger press that i have had for years. it has the aluminum handle linkage.
the other day while i was resizing some of my 45-70 brass the aluminum linkage just broke. leaving my press useless.
i had done ask santa clause for a new rcbs rock chuncker but that is a ways off and i need a press now and money is tight.
i emailed lee percision and sent them pictures of the broken pieces and they emailed me back within the same hour and told me i could get a new replacement part made from aluminum free of charge. or i could get the updated steel linkage for $5.50 plus $4.25 shipping.
for less than 10 bucks i can get my press upgraded and get back to reloading.
i sent them a money order friday and hope to be back in business by this weekend.
that is good customer service. cimarron firearms could learn a thing or two from lee percision, but thats another story
the other day while i was resizing some of my 45-70 brass the aluminum linkage just broke. leaving my press useless.
i had done ask santa clause for a new rcbs rock chuncker but that is a ways off and i need a press now and money is tight.
i emailed lee percision and sent them pictures of the broken pieces and they emailed me back within the same hour and told me i could get a new replacement part made from aluminum free of charge. or i could get the updated steel linkage for $5.50 plus $4.25 shipping.
for less than 10 bucks i can get my press upgraded and get back to reloading.
i sent them a money order friday and hope to be back in business by this weekend.
that is good customer service. cimarron firearms could learn a thing or two from lee percision, but thats another story